Kaua‘i Bus launches mobile ticketing app powered by Masabi
LĪHU‘E – The Kaua‘i Bus announced on Monday the launch of a new digital fare payment system powered by Masabi, the company delivering Fare Payments-as-a-Service through its open Justride platform.
Through the new Kaua‘i Bus app, riders can now purchase single-ride tickets, day passes, monthly passes, and annual passes directly from their devices at any time. Additionally, riders also have the option to manage their Stored Value Accounts (SVA) through either the app or an online portal, making it easy to add funds and purchase fares at their convenience. Masabi also provides onboard ticket validators which have been installed across the Kaua‘i Bus fleet, ensuring seamless boarding, reduced dwell times, and enhancing the overall transit experience.
“Our team has always sought ways to modernize antiquated government processes, and this new development from the Kaua‘i Bus does exactly that,” said Mayor Derek S.K. Kawakami. “This new mobile ticketing app makes it easier than ever for residents and visitors to ride the Kaua‘i Bus.”
“Bringing convenience and efficiency to our riders has always been a top priority of our Mayor and his administration,” said Transportation Agency Executive Celia Mahikoa. “This new mobile ticketing system is a first step forward in transforming the way we provide an accessible and reliable service to riders. Whether you're commuting to work, running errands, or exploring Kaua‘i, everyone can now enjoy a faster, more modern way to travel.”
The partnership with Masabi, the world’s largest mobile ticketing provider, is the first part of a phased approach to modernizing fare payments across The Kaua'i Bus’ network. Future plans include the introduction of Account-Based Ticketing (ABT) and Open Payments, enabling riders to benefit from fare capping for more equitable pricing and the flexibility to pay using smartcards, contactless bank cards, or mobile wallets. These advancements aim to simplify payments, enhance accessibility, and ensure riders always pay the best fare for their journeys.
“Mobile ticketing is a cornerstone of modernizing public transit and creating a better rider experience,” said Brian Zanghi, CEO of Masabi. “We are thrilled to collaborate with the The County of Kaua‘i to bring this innovative solution to the island’s transit system. Together, we are not only improving the travel experience for passengers but also helping to build a more efficient and sustainable public transportation network.” Riders can download the new app today and begin using it immediately to access all ticketing options. For more information about the Kaua'i Bus and its new mobile ticketing system, please visit the Transportation Agency’s website at www.kauai.gov/transportation.
To view all bus schedules, visit www.kauai.gov/BusSchedules. For more information on The Kaua‘i Bus, call 808-246-8110, visit www.kauai.gov/transportation, or visit The Kaua‘i Bus Facebook page at www.facebook.com/thekauaibus.
Bus Schedules and GTFS Data
Reduced Fare Application
In order for us to evaluate your application for a The Kaua‘i Bus Reduced Fare ID Card, you must have your Licensed Practicing Physician certify that you are eligible for this program. Only Physicians are able to certify the medical section of this application.
Click here to download the Reduced Fare ID Card Application(PDF, 283KB)
Subscribe to email or SMS/Text notifications
The Kaua'i Bus operates a Public (Fixed Route) bus service and a Paratransit (Door-to-Door) bus service from Hanalei to Kekaha daily.
Fixed Route Service: (bus stop to bus stop)
5:15 a.m. - 9:45 p.m.
(Monday through Saturday, including most Holidays)
Each bus has a destination sign on the front and curb side of the bus, displaying the route number.
*Although Drivers follow a predetermined schedule, arrival at bus stops may be affected by traffic, operating conditions and route deviations.
Special Announcements
Where to buy Bus Passes(PDF, 204KB)
2018 Kauai Bus Changes Brochure(PDF, 2MB)
2018 Short Range Transit Plan(PDF, 10MB)
2013 Multimodal Land Transportation Plan(PDF, 7MB)
Title VI
Title VI Complaint Form(PDF, 86KB)
Modified Date: 5/6/2016
Title VI Notice(PDF, 134KB)
Modified Date: 6/27/2013