Notification Services

Notifications

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County of Kauaʻi Notifications

In an effort to improve emergency communications, county officials implemented Wireless Emergency Notification System (WENS), a mass notification service from Inspiron Logistics.

With WENS, county officials are able to create and rapidly disseminate voice messages regarding civil defense emergencies to thousands of residents, businesses and local agencies in minutes, through a single phone call.

This service allows officials to send text messages to cell phones, Personal Digital Assistants (PDAs), email accounts, and TTY/TDD receiving devices for the hearing impaired.

Examples of civil defense emergencies include: tsunamis; tropical cyclones; earthquakes; flash floods; and any other situation that could impact the safety, property, or welfare of Kauaʻi residents.

Publicly available primary residential and business phones on Kauaʻi are automatically included in the system. However, residents can opt in to provide their complete information, up to three phone numbers and two email addresses, and indicate if they have a TTY/TDD device.

To start receiving notifications, you can sign up online, call Kauaʻi Emergency Management Agency at (808) 241-1800 or email kema@kauai.gov.

FAQs



What is the Wireless Emergency Notification System (WENS)? How do I sign up or register for the Wireless Emergency Notification System (WENS)? How many phone numbers and e-mail addresses can I register? How do I acquire additional information about WENS, report a problem with the system, or get help with my registration? I registered, but I don't seem to be receiving any notifications. What should I do? Is there a charge for registering to receive messages through WENS? What type of notifications will I receive? I do not have Internet access, how can I sign up to get WENS voice messages to my phones? Does WENS sell the phone numbers? Will registering for this system cause me to get more marketing calls or spam e-mails? How do I unsubscribe? I do not want to receive notification messages anymore. How do I update my information if my e-mail address, cell phone number, or other information has changed? How do I switch a phone number from receiving a text message to receiving a voice call or vice versa?