ePlan Browser Compatibility
This table shows the compatibility of the Electronic Plan Review (ePlan) software with various Windows and Mac operating systems and browser versions.
![Matrix showing browser compatibility for ePlan](/files/assets/public/v/1/public-works/images/epr_browsermatrix.png)
Internet Explorer 10 or 11 Browser Settings
These instructions will help you run the ePlan software with Internet Explorer 10 or 11. The instructions will guide you to: change some internet options, add the ePlan site to your trusted sites, and run IE in compatibility mode.
- Launch Internet Explorer 10 or 11.
- From the Tools menu, select Internet Options
![screenshot of IE Tools menu, internet options menu item](/files/assets/public/v/1/public-works/images/epr_tools_internetoptions.png)
- Select the Privacy tab. Press the Sites button. Type https://kaua-epr.aspgov.com/epr/, and click Allow.
![screenshot of Internet Options dialog, Privacy tab, Sites button and Per Site Privacy Actions dialog, Allow EPR website address](/files/assets/public/v/1/public-works/images/epr_privacy_sites_allow.png)
- Select the Security tab. Select Trusted Sites and click on the Sites button. Type https://kaua-epr.aspgov.com/epr/ and click on the Add button.
![screenshot of Internet Options dialog, security tab, trusted sites, add EPR website address](/files/assets/public/v/1/public-works/images/epr_security_sites_add.png)
- Now select the Advanced button under the Privacy tab. Select Override automatic cookie handling.
![screenshot of Internet Options dialog and Advanced Privacy Settings dialog](/files/assets/public/v/1/public-works/images/epr_privacy_advanced_override.png)
- Select the Programs tab. Click on the Manage add-ons button.
![screenshot of Internet Options dialog, programs tab, manage add-ons button](/files/assets/public/v/1/public-works/images/epr_programs_manageadd-ons.png)
- Now under Show: select All add-ons. On the right there will be all the add-ons. Look into those and verify all of the Informative Graphics and Microsoft Silverlight are all enabled.
![image click show all add-ons](/files/assets/public/v/1/public-works/images/epr_programs_manageadd-ons_showall_83.png)
Note: If the column called status is not visible, right click on a header such as Publisher and select Columns and finally select status.
- Select the Advanced tab. Under Settings go to Security and under it select Allow active content to run in files on My Computer. Click on the Ok Button.
![image click security, advanced, allow active content](/files/assets/public/v/1/public-works/images/epr_advanced_security_allowactivecontent.png)
- Finally, from the Tools menu, select Compatibility View Settings on the menu. Type https://kaua-epr.aspgov.com/epr/ and click on the Add button. Verify that it is now visible in the Websites you've added to Compatibility View. Close all IE windows and then restart IE.
![image click tools, compatibility View Settings](/files/assets/public/v/1/public-works/images/epr_tools_compatibilityviewsettings.png)