Public advised to use alternative phone lines due to cellular outage

Published on October 09, 2024

KPD logo news release

LĪHUʻE – Due to interruptions in cellular service from certain carriers, the Kaua‘i Police Department (KPD) advises the public to use alternative phone lines.

Intermittent outages with certain cellular carriers may prevent some cell phones from contacting 911 or the non-emergency line at 808-241-1711. Landline calls, however, are functioning normally.

If you cannot reach the 911 line or the non-emergency line at 808-241-1711, please use these alternative numbers to contact KPD Dispatch:

  • 808-755-8516
  • 808-652-7837

The County of Kaua‘i’s Information Technology Division is actively monitoring the situation.

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